Support

We've designed Quiztones to be as easy to use as possible, but if any questions or concerns come up, below are some questions and answers that might help. If you still need assistance, please email us here.

Q&A

01

Where is Quiztones available?

Quiztones is available for iOS and Mac through their respective App Stores. We just released Quiztones for iOS 3.2 and will be updating the Mac app soon! Rest assured, if you purchase the Mac app today, you'll be locking in the best possible price for life.

02

What's the difference between Mac & iOS?

Quiztones for Mac and iOS mostly have the same features, except Quiztones for iOS has Practice Mode. In Quiztones for iOS (free to get started), audio importing and Hard & Expert quizzes are part of the Quiztones Pro subscription ($14.99 / year or $2.99 per month), but on Mac everything is included in the one-time base price ($14.99). We'll be updating Quiztones for Mac features and pricing soon, so if you buy it today, you'll be locking in the lowest price for life and inherit any changes we make to it for free!

03

Is Quiztones available for Android or Windows?

We may explore Android and Windows in the future, but at this time Quiztones is only available for Mac and iOS.

04

How do I use Quiztones?

We've designed Quiztones to be as easy to use as possible — no complicated graphics or UI to distract you. Here is a quick primer of (basically) everything you need to know to get the most out of Quiztones

Tone Quiz — Select the sine wave frequency you hear being played.
EQ Quiz — Press Play. Toggle the Power icon to turn the frequency boost or cut on and off (or leave it on). Select which frequency was changed.
EQ Practice Mode — Select a frequency. Press Play. Toggle Power icon to turn the selected change on or off
Gain Quiz — Press Play. Toggle the Power icon to hear a change in gain. Select how much boost or cut in gain you hear.

05

What if I need a refund?

Easy! All transactions are through the App Store, so if you have any issue with your purchase or need a refund, simply contact Apple here. Learn more here.

06

How do I Import my own audio?

With Quiztones Pro, you have the ability to import your own audio source material from your Music Library as well as iOS Files (which you can set up to connect with Google Drive, Dropbox, iCloud Drive, etc.). Note: Unfortunately Apple does not allow apps to access to DRM-protected files (e.g. Apple Music).

07

Where is my Quiztones Pro?

Quiztones Pro is available by subscription inside Quiztones 3.0 and later. Quiztones for iOS customers prior to 3.0 automatically inherit lifetime access for free. If you're a Quiztones for iOS customer prior to version 3.0 (Jan 23, 2023), and you're not able to access Quiztones Pro features and content (Hard & Expert Loops, Audio Importing, etc.), we recommend upgrading to iOS 17 and using the same Apple ID on your device that you used to originally purchase Quiztones. If you're still having trouble, please tap the "i" icon in the top right corner of the home screen, tap Contact Support, and shoot us an email so we can help you out!

08

How do I change or cancel Quiztones Pro?

All subscriptions and billing in Quiztones are attached to your Apple ID and processed through Apple, so we don't have direct access to assist in with this.

If you want to change or cancel your subscription, you can do it in two ways:

Option 1: Open Quiztones > tap "i" in the top right > Manage subscription

Option 2: Settings app > Tap your name at the top > Subscriptions > Quiztones